Frequently Asked Questions


What is your local delivery area?

Our free local delivery area includes parts of Camden County, Gloucester County, Burlington County, and Atlantic County. The free delivery area typically falls within a 25 minute drive from Sicklerville, New Jersey.

Please see our 'Delivery Area' page to determine if you are in our free local delivery area.

If you have any questions about delivery, please feel free to text or call us at 856-210-6287 or email us at

Is a deposit required?

Yes. Typically a $50 deposit is required to reserve rental equipment. We accept cash, credit card, or check for deposits. 

Will the tent fit in my yard?

Most of our tents are canopy tents. They require a clear, flat grassy area. Our tents need to be staked down about three feet outside of the perimeter of the tent.

The 20x20 tent requires a space of about 26x26 feet.

The 20x30 tent requires a space of about 26x36 feet.

The 20x40 tent requires a space of about 26x46 feet. 

The 20x20 frame tents can can go on grass or pavement. 

When are deliveries scheduled?

Because deliveries, set-ups, and pick-ups are dependent on the weather, we try to schedule them a couple days before the event date. Typically, if your event is on a Saturday, we will contact you on the Wednesday before the event to schedule the delivery.

Do I have to be home for a delivery and/or a pick up?

No. As long you pay in advance and mark out where you want the tent/rental equipment, you do not need to be home for deliveries. 

As long as we have access to the rental equipment, you do not need to be home for the pick-up.

Are the rentals per day or per weekend?

Your rental is for the event date. Although you may have the rental equipment for several days, you will only be charged for one date.

Please note: We may need to come out early on the day after your event date to pick up the rental equipment.


When is the payment due?

The remaining balance of your order is due at delivery.

What if I need to change my order?

Just call us at 856-210-6287. If we still have the equipment available it shouldn't be a problem.


Should we use table clothes?

Yes. We suggest plastic disposable table clothes.

-round tables have 60 inch diameter

-banquet tables are 8 feet long (96 inches)  

How many people can sit at each table?

The 60-inch round tables can comfortably seat 8 people. 

The 8-foot banquet tables can seat up to 10 people (4 on each side, 1 on each end)  

If I need to cancel my party, can I get my deposit money back?

No. Unfortunately, when you reserve the rental equipment we have to turn down other customers who may have wanted to reserve that same equipment.

(Of course we can make exceptions to this policy for special circumstances and/or if you cancel your party with over a month's notice.) 

What if the weather is really bad?

Our tents are not designed to withstand extreme weather conditions. Rain or Shine Party Rentals reserves the right to cancel reservations in extreme weather situations. 

If Rain or Shine Party Rentals cancels a reservation, you will receive a 100% refund.

Can I attached Tiki Torches to the poles of your tent? Can I put your tent next to my fire pit?

No. The smoke/heat from Tiki Torches and fires can discolor, stain, and warp the tent. The customer is responsible to pay for all the damage they cause to the rental equipment.  

What if the ground isn't level where I want to put the tent?

If the ground isn't level, the tent won't be level. In most cases, this isn't a big deal. The tent might look a little lopsided. But, in some cases, the ground may be too steep for the tent to be safe. Rain or Shine Party Rentals reserves the right to not install tents on unsafe ground.   


Should I clean up my dog's droppings before the tent set-up?

Yes please.

Do the tents, tables, and chairs look brand new?

No. The rental equipment is not in brand new condition. Everything will be clean and well-maintained, but the equipment has been used for many events.

Is Rain or Shine Party Rentals insured?

Yes. Rain or Shine Party Rentals is fully insured in the State of New Jersey. 

Policy # F006446634-001-00001 

Is Rain or Shine Party Rentals responsible for damage to sprinkler systems?

No. The customer is responsible for all rental equipment. 

We put the tents where the customer tells us to put the tents. We try our best not to damage sprinkler systems, but since we cannot tell where your sprinkler system runs, we are not responsible for sprinkler system damage. We suggest that you mark out where the sprinkler system runs (including sprinkler heads).  This will decrease the chances of sprinkler system damage. 

Is Rain or Shine Party Rentals responsible for property damage?

No. The customer is responsible for all rental equipment.  

Storms can strike any where at any time with little or no warning and blow things from one place to another. The customer is responsible to secure all rental equipment during storms. The customer is responsible for property damage caused by rental equipment.   

Is Rain or Shine Party Rentals responsible for personal injury?

No. The customer is responsible for all rental equipment.

The tents are staked to the ground. The stakes stick out of the ground approximately 4-8 inches. The customer is responsible to ensure that people don't trip over or fall onto the stakes. Please do not allow people to run near the tent or wrestle around near the stakes. The customer is responsible for personal injury caused by rental equipment.

FAQs - Party Rental

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